Daily backups, retained for 30 days
Kosnomos backs up every client instance automatically each day and retains 30 days of copies. To request a restore, email us with the client and approximate time you need. We restore that instance without changing other client instances.
Backups are separate for each instance
Each instance has its own backups, so a restore applies to one client app. Other client instances continue running without being rolled back.
We retain 30 days of backups for every instance, giving you a range of restore points when a problem is discovered after it occurred.
Kosnomos handles restores
Email us with the client, what happened, and the approximate restore point. Our team selects the appropriate backup and restores the instance. Your team does not need to operate a backup or restore system.
Backups and exports serve different needs
Backups provide restore points for an instance. To move client data elsewhere, use an export in standard formats. Exports are available at any time, with no waiting period or exit fee.
The facts
| Backup scope | The software and data for each client instance |
|---|---|
| Backup frequency | Automatically, every day, for each instance |
| Retention period | 30 days for each instance |
| Setup required from you | None |
| Restore request | Email us the client, issue, and approximate restore point |
| Other client instances | Unchanged by a single-instance restore |
What this means for you
Restore one instance at a time
A restore applies to the affected client instance without rolling back the rest of the fleet.
Backups are managed for you
Kosnomos runs the daily backup process and handles restore requests.
The same backup policy at every size
Every instance receives daily backups retained for 30 days, regardless of instance size.
Questions and answers
Common questions about backups
- How often are client instances backed up?
- Every client instance is backed up automatically once a day. We retain 30 days of copies, and backups are included at every instance size.
- Can one instance be restored independently?
- Yes. Each restore is limited to one client instance, so other instances are not rolled back.
- How do I request a restore?
- Email Kosnomos with the client, what happened, and approximately when the problem began. Our team selects the appropriate backup and restores that instance.
- Are backups included with every instance?
- Yes. Daily backups retained for 30 days are included with every instance at every size, with no separate backup charge.
Built around your clients
Start with one client app
Launch it in about ten minutes. We handle hosting, updates, backups, and monitoring.